Frequently Asked Questions:

Q: What size pre-rolled cones work with the packNpuff? 

A: packNpuff is designed specifically for Raw 1 ¼ (84x26mm) organic hemp pre-rolled cones.

Q: Will other brands of 1 1/4 (84x26mm) pre-rolled cones work in the packNpuff?

A: We have reports that other brands of pre-rolled cones work well, but make no guarantees. The packNpuff is designed specifically for Raw Organic Hemp 1 1/4 (84x26mm) pre-rolled cones.

Q; What carrier do you use for free shipping?

 

A: We use the United States Postal Service (USPS) as our free shipping carrier. If you don't receive mail at your shipping address you will not be able to receive packages delivered by USPS. To avoid frustrating delays, use an address where you can receive mail. If you don't have a mailing address send the package to: Address=GENERAL DELIVERY City=Closest town with a post office. When the tracking number shows the package has been delivered you can bring in your tracking number and some form of ID to the post office and they will give you your package. Alternatively, you can purchase shipping from UPS or FedEx at checkout.

Q: Do you ship in discrete packages?

A: YES! All of our products come in unmarked shipping boxes.

Q: Is the packNpuff available in different colors?

A: Not currently. We produce the packNpuff from a “clearly natural PLA” because most dyes are not safe for an industrial composting environment and have added negative environmental consequences.

Q: How do I clean my packNpuff?

A: The most effective way to clean your packNpuff is with 90% Isopropyl alcohol. Use extreme care to avoid contact with the black lines of the measuring guide with the alcohol as it will cause the ink to degrade. 

Q: What are the dimensions of the packNpuff?

A: Size= approx. 1.25”x1.25”x4.5” Weight= approx. 14g

Q: What is the largest pre-roll I can make with the packNpuff?

A: Depending on how fine you grind the plant material and how tightly it is packed, you may be able to make up to a 0.9g pre-roll. If you have a high tolerance the packNpuff also makes Twaxing your pre-roll a breeze!

Q: How accurate is integrated measuring guide?

A: The measuring guide provides estimations that are highly dependent on multiple factors such as; plant material density, fineness of grind, puff volume and the position of the pre-rolled cone in the tube.

Q: What type of plastic is the packNpuff made of?

A: The packNpuff is made from a compostable plastic called Polylactic Acid (PLA). This plastic is derived from renewable resources such as corn. The production of PLA plastic results in far fewer CO2 emissions than the production of petroleum derived plastics.

Q: Is 3D printed compostable plastic durable?

A: YES! At standard room temperatures and conditions compostable plastic has durability comparable to petroleum derived plastics. However, this product was not designed for use/storage at temperatures above 100°F. Do not store in direct sunlight.

Q: What if I want to compost my packNpuff?

A: In the unlikely event that you want to dispose of your packNpuff, you must ensure that you send it to an industrial composting facility that accepts "manufactured compostables.” It is important to keep in mind that not all facilities can accept “manufactured compostables.” Please call your facility of choice to ensure they accept “manufactured compostables” before sending them your packNpuff.